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A candid moment at the Mostly Serious office, where team members share a laugh during a casual conversation. A woman in a yellow cardigan sits in a rolling chair, engaged and smiling, while a colleague in a checkered shirt leans on a desk, joining in. Another team member, partially visible in the foreground, listens with a relaxed posture. The workspace reflects the company’s modern and collaborative culture, with wooden accents, desktop computers, and a welcoming atmosphere.

Why Partner With Us

  1. Deep Craft CMS Expertise: Our developers are Craft CMS specialists with decades of experience building and maintaining complex websites
     
  2. Flexible Engagement Models: Choose from project-based collaboration or ongoing maintenance retainers
     
  3. Clear Communication: Direct access to our development team with 24-hour response times from project managers
     
  4. Transparent Pricing: Predictable rates and volume discounts for established agency partnerships and planned work
     
  5. White Label or Collaborative: We can work behind the scenes while you maintain client relationships, or work directly with your clients and keep you in the loop

Our Support Services

Partner with us to unlock reliable, expert Craft CMS support that keeps your clients' websites performing at their best. Our structured approach ensures predictable costs and consistent quality, letting you focus on growing your agency while we handle the technical details.

Ongoing Support Tiers

Flexible Support Packages for Every Agency

Choose from our tiered support packages designed to match your agency's needs and growth trajectory. Each tier builds upon the previous one, offering increased support hours, faster response times, and better rates as your Craft CMS needs expand.

Perfect for agencies just beginning to offer Craft CMS to clients or managing a small portfolio of simple sites. This entry-level package ensures your client sites stay secure and up-to-date while providing the flexibility to add development support as needed.
 

  • Basic hosting
  • Quarterly minor CMS & plugin updates
  • Time & materials agreement at $200/hour
  • 48-hour response time on business days
  • Access to our development team for additional needs
  • $900/quarter or $3,600/year

Ideal for agencies actively maintaining and updating client sites throughout the year. This package provides reliable monthly support hours and faster response times, perfect for keeping client sites running smoothly and handling regular enhancement requests.
 

  • All Foundation features plus:
  • 18 quarterly support hours available for all services
  • 24-hour response time on business days
  • Annual Craft CMS major version upgrades
  • Quarterly planning sessions
  • Reduced rate of $180/hour
  • $4,900/quarter or $19,600/year

Designed for growing agencies managing multiple complex Craft sites or those with regular development needs. This tier provides substantial quarterly hours and strategic support to help you scale your Craft CMS offerings confidently.
 

  • All Essential Care features plus:
  • 45 quarterly support hours available for all services
  • Further reduced rate of $160/hour
  • 24-hour response time on business days
  • Quarterly development planning
  • $8,700/quarter or $34,800/year

Our most comprehensive support tier for agencies deeply invested in Craft CMS as a core offering. This package provides the highest level of support and partnership, ideal for agencies managing multiple complex platforms or requiring dedicated development resources.
 

  • All Growth features plus:
  • 90+ quarterly support hours available for all services
  • Best available rate of $150/hour
  • Highest priority support
  • Monthly strategy sessions
  • Custom development roadmapping
  • Starting at $14,900/quarter or $59,600/year

Why Agencies Choose Mostly Serious
 

A close-up shot of a white coffee mug with the text “Let’s get to work.” printed on it, sitting on a wooden conference table. In the background, a person’s hand is seen writing on a notepad with a pen, while another person works on a laptop. An orange water bottle is also visible. The scene suggests a collaborative work environment or a meeting.
 


🤝 Proven Agency Partner Experience

Our work with Bernstein-Rein Advertising on the ArchWell Health website showcases our ability to complement agency strengths. We handled the complete Craft CMS implementation while letting BR's brand and marketing work shine, delivering a seamless experience for their client.

🔒 Protected Relationships

As a focused digital agency, we stay in our lane. We don't offer marketing, brand, PR, or other services that compete with our agency partners. Our commitment is to deliver exceptional development work while respecting your client relationships.

🎯 Expert Team Access

Your clients get direct access to our senior development team, ensuring expert guidance from project kickoff through launch. Every team member has extensive experience working with both agencies and clients, making you look good at every interaction.

🔄 Flexible Communication

We adapt to your needs:

  • Direct collaboration with your team and clients for streamlined communication
  • White-label options available when you prefer to manage client interactions
  • Transparent project management and regular updates
  • Clear documentation and knowledge sharing

Get Started

Ready to explore a partnership? Contact us to discuss your agency's specific needs and how we can support your Craft CMS projects.