Understanding Conflict Styles

Conflict is a natural element in the workplace. This training combines foundational conflict knowledge with a personal assessment to help participants understand their dominant conflict management styles and when to shift styles.

Outcomes include a comprehensive understanding of how conflict manifests on teams, a personal assessment of dominant conflict management styles, and knowing when each style generates the most effective outcome.

Deliverables include a conflict management style assessment tool and a 1-sheet of key takeaways.